Shipping Policy

Last updated: September 9, 2026

Thank you for shopping with Alfheim Beauty. This Shipping Policy explains how we process and deliver orders placed through https://www.alfheimbeauty.com.

1. Order Processing

Orders are generally processed within 1–3 business days after payment is successfully received.

Orders are not processed or shipped on weekends or U.S. federal holidays.

During sales, promotions, holidays, or periods of unusually high order volume, processing may take longer. We will make reasonable efforts to process orders as quickly as possible.

2. Shipping Methods and Delivery Times

Available shipping methods and estimated delivery times are displayed at checkout.

Estimated delivery times may vary depending on:

• Shipping destination;
• Selected shipping method;
• Carrier delays;
• Weather conditions;
• Holidays;
• Incorrect or incomplete address information;
• Other circumstances outside our control.

Delivery estimates are not guaranteed.

3. Shipping Costs

Shipping charges are calculated and displayed at checkout before you complete your purchase.

Shipping costs may vary depending on:

• Order size and weight;
• Shipping destination;
• Selected shipping method;
• Promotional offers;
• Free-shipping eligibility.

Unless otherwise stated, the customer is responsible for applicable shipping charges.

4. Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Please review your address carefully before submitting an order.

If you need to correct an address, contact us immediately at:

info@alfheimbeauty.com

We cannot guarantee that an address can be changed after an order has been processed or shipped.

Additional shipping charges may apply if an order must be reshipped because of an incorrect or incomplete address.

5. Tracking Information

When available, tracking information will be sent to the email address provided with your order.

Tracking information may take some time to update after the package has been shipped.

Once tracking information shows that a package has been delivered, please check:

• Your front door or mailbox;
• The surrounding delivery area;
• With household members, neighbors, or building management;
• Directly with the shipping carrier.

If you cannot locate a package marked as delivered, contact the carrier first and then contact us at:

info@alfheimbeauty.com

6. Lost, Stolen, or Damaged Packages

Alfheim Beauty is not responsible for packages that are lost, stolen, or misplaced after confirmed delivery to the address provided at checkout.

If your package arrives damaged, contact us within 7 days of delivery at:

info@alfheimbeauty.com

Please provide:

• Your order number;
• A description of the damage;
• Photographs of the package and products;
• Photographs of the shipping label;
• Any relevant carrier information.

We will review the matter and determine an appropriate solution.

7. Delayed Shipments

If your order is delayed, please first review the tracking information and contact the shipping carrier.

Carrier delays may occur because of weather, transportation problems, address issues, high shipping volume, holidays, or other circumstances beyond our control.

We will reasonably assist with delivery issues but cannot guarantee a specific delivery date.

8. Undeliverable or Returned Packages

If a package is returned to us because of an incorrect address, failed delivery attempts, refusal, or failure to collect the package, we may contact you to arrange reshipment.

Additional shipping charges may apply.

If you do not respond within a reasonable period, we may issue a refund for the eligible product amount after deducting applicable shipping, return, or handling costs.

9. International Shipping

At this time, we may ship only to locations displayed as available during checkout.

International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

Unless otherwise stated, these charges are the customer’s responsibility.

Customs delays are outside our control.

10. Order Changes and Cancellations

You may request an order cancellation or address correction before the order has been processed or shipped.

Contact us as soon as possible at:

info@alfheimbeauty.com

We cannot guarantee cancellation or changes after processing or shipment.

If the order has already shipped, you may need to follow our Return and Refund Policy.

11. Contact Us

If you have questions about shipping or delivery, please contact:

Alfheim Beauty Inc.
499 N Canon Dr
Beverly Hills, CA 90210
United States

Email: info@alfheimbeauty.com
Website: https://www.alfheimbeauty.com